iSteady Gear Support – Hohemtech

iSteady GEAR (Z kit) Support


Specifications


General

Weight (G) 1180g

Material: Aluminum Alloy

Dimension (mm): 460mmx200mmx92mm

Payload: 250g-2500g

Color: Black

Camera Compatibility: 

Canon 60D, Canon 70D, Canon 80D, Canon 5D series, Canon 6D series, Canon 7D series; Sony a7 series, Sony A9 series, Sony A6000, Sony A6300, Sony A6500; Nikon D850, Nikon D500, Nikon D5200, Nikon D5300, Nikon D5500, Nikon D600, Nikon D700, NIkon D7000, Nikon D800, Nikon D810, Nikon D90; Panosonic GH4, Panosonic GH5, Panosonic GH5s, etc.

Controllable Rotate Range:

Tilt Angle Range: 320°

Roll Angle Range: 320°

Pan Angle Range: 600°

Waterproof level: No


Battery

Type: 18650 Li-on

Capacity (mAh): 5200mAn

Voltage (V): 3.7

Operating Time(hrs): 10~12

Charging Time (hrs): 3.5

Working Temperature: -10~45℃


WIRELESS

Model: Bluetooth


APP

APP: Hohem Gimset

APP Function: 

1.Remote Controller

2.Switch mode

3.Motion time lapse

4.Personal Specs

5.Setting

6-side Calibration

6.Re-center


In the box

INTRO


Hohem iSteady Gear-3-axis DSLR camera stabilizer/gimbal

TUTORIAL

iSteady Gear Off-line Calibration Tutorial

How to do 6-side Calibration of iSteady Gear

How the spring dual handle work with iSteady Gear

iSteady Gear Z kit-with 4th axis spring dual handle for DSLR gimbal

APP



Hohem Gimset


Designed for camera gimbals iSteady Pro, iSteady Gear, 

HG5 Pro, XG1 and DG1.

Supported Mobile Devices

iOS V 3.2.0 

It requires iOS 9.0 or above. Compatible with iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone SE, iPad Pro, iPad, iPad Air 2, iPad mini 4 

 

Android V 3.2.5 

 It requires Android 4.3 or above. Compatible with VIVO X21A,VIVO X6L, VIVO X9, VIVO Y85A, Huawei P10, Huawei Mate7, Huawei Hornor V10 , Huawei P20 Pro, Huawei VNS-TL00, Huawei P20, Huawei Hornor 9, Samsung S9, Samsung S8+, Samsung note8, Samsung S6, Samsung S8, Samsung S5, OPPO R7, OPPO R11, SONY Z1, SONY Z2, SONY Z3, Meizu, Meizu note6, Xiaomi 8, Xiaomi 6X, Xiaomi 5, Xiaomi NOTE3. 


 *Support for additional devices available as testing and development continues.


V 3.2.0 

Requires iOS 9.0 or above.


V 3.2.5 

Requires Android 4.3 or above.

FAQ

Bluetooth connection

How to connect iSteady Gear via bluetooth?

1. Download and install APP "Hohem Gimbal" (which can be found on Google Play and App Store).
2. Open the bluetooth, then open "Hohem Gimbal" APP and select the corresponding model to connect. 

Fail to connect Bluetooth

iSteady Gear doesn't connect with my smartphone,it says "device not found" and the bluetooth light is on only for 2 seconds when i turn on the gimbal?

1.- Make sure the APP you've downloaded is "Hohem Gimbal", on your smartphone, please turn on the Bluetooth and GPS signal.
2.- Mount and balance your smartphone before turning on the gimbal.
3.- To connect, enter directly to the APP and select your Gimbal Model: "iSteady Multi". Please do not connect it to the smartphone bluetooth, just the APP.The Bluetooth light ONLY on when the gimbal is connected with App successfully, otherwise the Bluetooth light is off.

Vibrate

Why does the iSteady Gear keeps vibrating after turning on?

It's possible that the camera is not well mounted and tighten on this gimbal, that's what causes the vibration of this, please make sure the camera is well mounted and balanced on the gimbal, otherwise, this can hurt the motors.

Gimbal is not stabilizing after turning on

How to do if the roll motor is not stabilizing?

Note: Make sure your device is well manual balanced before powering on the gimbal.
1. Please connect the APP "Hohem Gimbal" via bluetooth to set the parameter as default. ( For iOS phones: Open the APP, click "Settings -- Parameter Presets -- Normal -- Confirm --- Save"  then restart the gimbal. For Andriod phones, please open the APP, click "Settings -RESTORE-Save".)
2. If upper solution does not work, please do 6-side calibration.

Turn on

How do I turn on the iSteady Multi for the first time?

Before turning on the gimbal, make sure you have your device well mounted, adjust the knobs based on every device's weight, try this until this gets well balanced.

Fail to turn on

Fail to turn on the iSteady Gear?

1.Please check if the power button is defective.
2. Please check if your gimbal is fully charged (tap the shutter button once to check the battery status).
3. Please be noted that the gimbal is not able to power on while it is charging.

Inception

How to use Inception Mode?

1. Power on the gimbal after mounting and balancing the camera.
2. Tap the mode button 4 times.
3. Adjust the orientation of the camera and control the joystick left and right.

Can not restore

Why the APP can not restore thephotos?

Please try setting the permission. According to the the picture shows.Settings->Hohem Gimbal ->Photos->Read and Write

Shooting

What is the proper way to shoot videos?

The gimbal with 3-axis motors on panning, tilt and roll to keep the camera balanced along with the movement for different direction, so the best filming way is let each motor works individually along with your movement, for example.
 1. If you would like to film from left to right, you'd better to hold the gimbal handle vertically, so that the panning motor works individually to rotate without interruption from other motors.or you can hold the gimbal exact horizontally (that way the panning changes to roll motor to work, the roll changes to pan motor to work).
2. If you would like to film from bottom to top, you'd better to hold the gimbal straight tilt up and down, without interruption from other motors.

Reset gimbal

How to reset the gimbal?

Please open the APP, click "Settings -- Parameter Presets -- Normal -- Confirm --- Save"  then restart the gimbal.(If your phone is Andriod, please open the APP, click "Settings -RESTORE-Save".)

Battery capacity

How much charge does the iSteady Multi can support? How do I plug it to charge?

This supports 3600mAh of charging. We recommend that the battery time doesn't exceed the time of 3.5 hours. Please make sure you connect the USB charging cable to a 5V 110/220V Head Charger, plug this into a regular wall socket, we don't recomend to use this with a Fast Charger and you can charge your smartphone with the gimbal as a powerbank! You have 4 lights on the side of the gimbal that shows the life of this.

Motors get hot

Why the motors of iSteady Gear get hot after working for hours?

It's normal of the gimbal, the motors work to balance the camera based on its weight. It is recommended to power off the gimbal if it already works for hours.

Shuts down

Why the gimbal shuts down automatically?

The reasons that gimbal shuts down automatically:
1. Turn on the gimbal without a camera mounted on. Please make sure your camera is mounted correctly before powering on the gimbal.
2. Hold the motors while the gimbal is working. Please hold the handle while the gimbal is working, rather than holding the motors.

Charging while working

Can I use the iSteady Gear while charging this item?

It is not recomended to do this because this can swallow up the battery and hurt it's life time.