iSteady Mobile+ Support – Hohemtech

iSteady Mobile +Support


Specifications


General

Weight (G): 495

Material: High strength Nylon + Glass Fiber

Payload: 280g

Dimension (mm): 307*113.5*108.5 MM

Color: Black

Phones Compatibility: 55~89 mm or 2.3″-3.4″width range

Recommended from iphone 5 to iphone 11 Pro Max, Galaxy, Huawei and more Android phones screen size up to 6″

Rotation Range: Tilt Angle: 320° Roll Angle: 320° Pan Angle : 600°

Waterproof level: No


Battery

Type: 18650 Li-on

Capacity (mAh): 3600mAh

Voltage (V): 5V

Operating Time (hrs): 12

Charging Time (hrs): 3.5

Working Temperature: -10~45℃


WIRELESS

Model: Low Energy Bluetooth 4.0

Dual Bluetooth module: Support APP BT connection and origin mobile phone camera


APP

APP: Hohem Gimbal

APP Function: 

1.Face tracking; 

2.Object tracking;Panorama 180/360 ; 

3.Motion timelapse; 

4.Battery output; 

5.Battery percentage indicate; 

6.Smooth zoom


In the box

INTRO


iSteady Mobile Plus Tutorial-Part 1


iSteady Mobile Plus Tutorial-Part 2

TUTORIAL

How the Inception mode works on Hohem gimbals.

TIPS for iSteady Mobile+ Bluetooth Connection

What is the difference between iSteady Mobile + and other gimbals

Proper Using of Gimbal-iSteady Mobile+

APP



Hohem Gimbal


Designed for iSteady Mobile+, iSteady Pro 2,iSteady Multi, 

XG1 classic and iSteady Gear.

Supported Mobile Devices

iOS V 1.0.9 

It requires iOS 9.0 or above. Compatible with iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone SE, iPad Pro, iPad, iPad Air 2, iPad mini 4


 Android V 1.2.4 

It requires Android 5.0 or above. Compatible with VIVO X21A,VIVO X6L, VIVO X9, VIVO Y85A, Huawei P10, Huawei Mate7, Huawei Hornor V10 , Huawei P20 Pro, Huawei VNS-TL00, Huawei P20, Huawei Hornor 9, Samsung S9, Samsung S8+, Samsung note8, Samsung S6, Samsung S8, Samsung S5, OPPO R7, OPPO R11, SONY Z1, SONY Z2, SONY Z3, Meizu, Meizu note6, Xiaomi 8, Xiaomi 6X, Xiaomi 5, Xiaomi NOTE3. 


 *Support for additional devices available as testing and development continues.


V 1.0.9 

Requires iOS 9.0 or above.



V 1.2.4 

Require Android 5.0 or above.

FAQ

Bluetooth connection

How to connect iSteady Mobile+ via bluetooth?

1. Download and install APP "Hohem Gimbal" (which can be found on Google Play and App Store).
2. Open the bluetooth, then open "Hohem Gimbal" APP and select the corresponding model to connect. 

Fail to connect Bluetooth

iSteady Mobile+ doesn't connect with my smartphone,it says "device not found" and the bluetooth light is on only for 2 seconds when i turn on the gimbal?

1.- Make sure the APP you've downloaded is "Hohem Gimbal", on your smartphone, please turn on the Bluetooth and GPS signal.
2.- Mount and balance your smartphone before turning on the gimbal.
3.- To connect, enter directly to the APP and select your Gimbal Model: "iSteady Mobile+". Please do not connect it to the smartphone bluetooth, just the APP.
The Bluetooth light ONLY on when the gimbal is connected with App successfully, otherwise the Bluetooth light is off.

Vibrate

Why does the iSteady Mobile+ keeps vibrating after turning on?

It's possible that the smartphone is not well mounted and balanced on this gimbal, that's what causes the vibration of this, please make sure the smartphone is well mounted and balanced on the gimbal, otherwise, this can hurt the motors.

Compatibility

Does the iSteady Mobile+ work with any smartphone?

The gimbal supports the mobile devices with width of 55-89 mm and thickness of less than 8.4 mm. It is compatible with mainstream mobile phones in the market.

Battery capacity

How much charge does the iSteady Multi can support? How do I plug it to charge?

This supports 3600mAh of charging. We recommend that the battery time doesn't exceed the time of 3.5 hours. Please make sure you connect the USB charging cable to a 5V 110/220V Head Charger, plug this into a regular wall socket, we don't recomend to use this with a Fast Charger and you can charge your smartphone with the gimbal as a powerbank! You have 4 lights on the side of the gimbal that shows the life of this.

Not stabilizing after turning on

How to do if the roll motor is not stabilizing?

Note: Make sure your smartphone is well manual balanced before powering on the gimbal.
1. Please connect the APP "Hohem Gimbal" via bluetooth to set the parameter as default. ( For iOS phones: Open the APP, click "Settings -- Parameter Presets -- Normal -- Confirm --- Save"  then restart the gimbal.For Andriod phones, please open the APP, click "Settings -RESTORE-Save".)
2. If upper solution does not work, please do off-line calibration or 6-side calibration.

Panning drift

The pan motor drift when the gimbal is still ?

1. Please connect the APP "Hohem Gimbal" via bluetooth to set the parameter as default.
2. If upper solution does not work, please do off-line calibration or 6-side calibration

Charging while working

Fail to turn on the iSteady Mobile+?

1.Please check if the power button is defective.
2. Please check if your gimbal is fully charged (tap the shutter button once to check the battery status).
3. Please be noted that the gimbal is not able to power on while it is charging.

4K video

Does the iSteady Mobile+ support shooting 4K video?

1. The resolution of video taking based on your phone camera, if your phone camera supports 4K video, the app is able to make 4K video (The resolution is able to set in the app).
2.The front-facing camera of smartphone can not support 4K video.
3. It requires to disable the “video face tracking”(up to 2160P) to record 4K video.

Take photos and videos

How to control iSteady Mobile+ to take photos and videos?

1. Make sure to connect the gimbal with APP "Hohem Gimbal" successfully via bluetooth
2. Tap the power button(shutter) once to take photo, tap the power button twice to start/end record

Motors get hot

Why the motors of iSteady Mobile+get hot after working for hours?

1. It's normal of the gimbal, the motors work to balance the smartphone based on its weight. It is recommended to power off the gimbal if it already works for hours.
2. Make sure the smartphone is well balanced on the gimbal before powering on the gimbal, the motors will be get hot if the smartphone or camera is not well balanced.

Not perfect balanced

What to do if any big device can't perfect balancedbefore tuning on the gimbal?

iSteady Mobile+ supports the mobilephone that width of 55-89mm and screen up to 6.2 inches, it would be adapted if the smartphone screen is a bit bigger than 6.2 inches, the gimbal will work fine even the smartphone not be able to perfect balanced before powering on the gimbal.

Inception

How to use Inception Mode?

1. Power on the gimbal after mounting and balancing the smartphone.
2. Tap the mode button 4 times.
3. Adjust the orientation of the smartphone and control the joystick left and right.

Can not restore

Why the APP can not restore thephotos?

Please try setting the permission. According to the the picture shows.Settings->Hohem Gimbal ->Photos->Read and Write

Reset gimbal

How to reset the gimbal?

Please open the APP, click "Settings -- Parameter Presets -- Normal -- Confirm --- Save"  then restart the gimbal.(If your phone is Andriod, please open the APP, click "Settings -RESTORE-Save".)

Timer

How to set a timer to take photos?

Open "Hohem Gimbal" APP, click Settings -- Camera Settings -- Timing -- then choose the proper time.

Zoom/Focus

Why the Zoom/Focus features can not be used?

Please make sure to connect the gimbal with APP "Hohem Gimbal" successfully via bluetooth.These features only available in the App. But for Andriod phones, it only supports Zoom feature.

Shuts down

Why the gimbal shuts down automatically?

The reasons that gimbal shuts down automatically:
1. Turn on the gimbal without a smartphone mounted on. Please make sure your smartphone is mounted correctly and well balanced before powering on the gimbal. And it is not recommended to mount the phone with a case.
2. Hold the motors while the gimbal is working. Please hold the handle while the gimbal is working, rather than holding the motors.

Follow Speed

How to set the Follow Speed of iSteady Mobile+?

Open "Hohem Gimbal" APP, click Settings - Gimbal Settings - select "FOLLOW SPEED" to adjust the appropriate speed to save.

Joystick Reverse

How to set the Joystick Reverse of iSteady Mobile+?

Open "Hohem Gimbal" APP, click Settings - Gimbal Settings - Select "JOYSTICK REVERSE" to open the corresponding joystick reverse to save.

Face following

Does the iSteady Mobile+ support the Face Following tracking feature?

This can be selected on our APP, make sure you are fully connected for this, above the shooter button (on the screen) there is a circle, when you press this, you will be able to enable the Face Following tracking feature.

Trigger button

What is the function of trigger button?

1. Press on the trigger, the motor will be able to fast follow along with your movement, which enable to shoot the target with quick movement, it is sport mode.
2. Double tap the trigger, the motors are able to recenter to its initial position.

Storage

How to save the storage in SD card?

It is not supported to save it in SD card. Because the files saved on the App was default of the smartphone.

Vertical shooting

iSteady Mobile+ can not be used in vertical shooting mode,how to deal with it?

iSteady Mobile+ supports both vertical and horizontal modes.Vertical mounting:
1. Adjust the roll arm left and right.
2. Adjust the phone holder left and right.
3. For some lightweight mobile phone, it would not able to get a perfect balance, please balance the phone as possible as you can to save the battery.