iSteady Multi Support


Specifications


General

Weight (G): 530g(Included battery)

Material: High strength Nylon + Glass Fiber

Payload: 400g

Color: Black

Camera Compatibility: Perfectly compatible with the digital camera, action camera and smartphone with weight within a range of 80g~400g. Installed with quick release plate and thumbscrew. Come with the Sony Multi cable to make it the best choice for Sony camera users.

Rotation Range: Tilt Angle: 320°, Roll Angle: 320°, Pan Angle : 600°

Camera Control: Take picture/ Start video/Zoom(Support specific SONY camera) with SONY Multi cable


Battery

Type: 18650 Li-on

Capacity (mAh): 3600mAh

Voltage (V): 3.7V

Operating Time (hrs): 8

Charging Time (hrs): 3.5

Working Temprature: -10~45℃


WIRELESS

Model: Low Energy Bluetooth 4.0

Dual Bluetooth module: Support APP BT connection and origin mobile phone camera


APP

APP: Hohem Gimbal

APP Function: 

1.Remote Controller

2.Switch mode

3.Motion time lapse

4.Personal Specs

5.Setting 6-side Calibration

6.Re-center


In the box

INTRO


iSteady Multi-3 in one Gimbal for Digital Camera, Action Camera and Smartphone

TUTORIAL

How to Mount and Balance Smartphone | iSteady Multi

How to Mount and Balance Compact Digital Camera | iSteady Multi

How To Mount And Balance Action Camera|iSteady Multi 

HOHEM | Mobile Phone APP | iSteady Multi

Quick Start Guide | iSteady Multi

APP



Hohem Gimbal


Designed for iSteady Mobile+, iSteady Pro 2,iSteady Multi, 

XG1 classic and iSteady Gear.

Supported Mobile Devices

iOS V 1.0.9 

It requires iOS 9.0 or above. Compatible with iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone SE, iPad Pro, iPad, iPad Air 2, iPad mini 4


 Android V 1.2.4 

It requires Android 5.0 or above. Compatible with VIVO X21A,VIVO X6L, VIVO X9, VIVO Y85A, Huawei P10, Huawei Mate7, Huawei Hornor V10 , Huawei P20 Pro, Huawei VNS-TL00, Huawei P20, Huawei Hornor 9, Samsung S9, Samsung S8+, Samsung note8, Samsung S6, Samsung S8, Samsung S5, OPPO R7, OPPO R11, SONY Z1, SONY Z2, SONY Z3, Meizu, Meizu note6, Xiaomi 8, Xiaomi 6X, Xiaomi 5, Xiaomi NOTE3. 


 *Support for additional devices available as testing and development continues.


V 1.0.9 

Requires iOS 9.0 or above.



V 1.2.4 

Require Android 5.0 or above.

FAQ

Bluetooth connection

How to connect iSteady Multi via bluetooth?

1. Download and install APP "Hohem Gimbal" (which can be found on Google Play and App Store). 

2. Open the bluetooth, then open "Hohem Gimbal" APP and select the corresponding model to connect.

Fail to connect Bluetooth

iSteady Multi doesn't connect with my smartphone,it says "device not found" and the bluetooth light is on only for 2 seconds when i turn on the gimbal?

1.- Make sure the APP you've downloaded is "Hohem Gimbal", on your smartphone, please turn on the Bluetooth and GPS signal.
2.- Mount and balance your smartphone before turning on the gimbal.
3.- To connect, enter directly to the APP and select your Gimbal Model: "iSteady Multi". Please do not connect it to the smartphone bluetooth, just the APP.The Bluetooth light ONLY on when the gimbal is connected with App successfully, otherwise the Bluetooth light is off.

When im going in to bluetooth settings it shows that its connecet with it, but when i trying to go in the App and pair it its not happening, how can i do?

This issue was due to the bluetooth channel of the smartphone is already occupied.Please note that the bluetooth should be connected directly on the App, rather than in the smartphone bluetooth list.
Please enter into your smartphone bluetooth list, cancel and delete the bluetooth signal.Then try to connect the gimbal on the App via bluetooth. 

Vibrate

Why does the iSteady Multi keeps vibrating after turning on?

It's possible that the smartphone is not well mounted and balanced on this gimbal, that's what causes the vibration of this, please make sure the smartphone is well mounted and balanced on the gimbal, otherwise, this can hurt the motors.

Compatibility

Why does the iSteady Multi keeps vibrating after turning on?

The iSteady Multi is compatible with this devices:
1. Digital Camera: SONY RX100 series (SONY DSC-RX100/N50 are not supported with iSteady Multi for camera control features), Canon G series, Panosonic DMC-LX10
 2. Smartphone: iPhone series and Android phone.
 3. Action Camera: Gopro Hero series, SONY RX100, SONY X3000, YI CAM, SJCAM.

SONY series

How can I control the camera to focus and take pictureswith the gimbal?

It is supported to use the Sony Multi cable to connect with the Sony camera for photo taking and recording. (SONY DSC-RX100/N50 are not supported with iSteady Multi for camera control features).

Turn on

How do I turn on the iSteady Multi for the first time?

Before turning on the gimbal, make sure you have your device well mounted, adjust the knobs based on every device's weight, try this until this gets well balanced.

Fail to turn on

Fail to turn on the gimbal?

1. Please check if the power button is defective.2. Please check if your gimbal is fully charged (tap the shutter button once to check the battery status).3. Please be noted that the gimbal is not able to power on while it is charging.

Main differences

What are the differences between the iSteady Mobile + and the iSteady Multi?

The iSteady Multi is a 3 on 1 gimbal, this can support action camera, smartphone and Compact cameras, iSteady Mobile + is only for smartphones.

Battery capacity

How much charge does the iSteady Multi can support? How do I plug it to charge?

This supports 3600mAh of charging. We recommend that the battery time doesn't exceed the time of 3.5 hours. Please make sure you connect the USB charging cable to a 5V 110/220V Head Charger, plug this into a regular wall socket, we don't recomend to use this with a Fast Charger and you can charge your smartphone with the gimbal as a powerbank! You have 4 lights on the side of the gimbal that shows the life of this.

Battery indicators

How do I know on what level is my battery? Is there some kind of indicator?

On the side of the gimbal you will have 4 lighted dots, this will show the battery life of the Gimbal.

Charging while working

Can I use the iSteady Multi while charging this item?

It is not recomended to do this because this can swallow up the battery and hurt it's life time.

Gimbal is not stabilizingafter turning on

How to do if the roll motor is not stabilizing?

Note: Make sure your device is well manual balanced before powering on the gimbal.
1. Please connect the APP "Hohem Gimbal" via bluetooth to set the parameter as default. ( For iOS phones: Open the APP, click "Settings -- Parameter Presets -- Normal -- Confirm --- Save"  then restart the gimbal. For Andriod phones, please open the APP, click "Settings -RESTORE-Save".)
2. If upper solution does not work, please do 6-side calibration.

Firmware information

Do I need to update the firmware version the first time I use the iSteady Multi?

Our latest devices come with the latest firmware version, you won't need to update anything until this shows an update.

4K video

App fail to record 4K video?

1. The resolution of video taking based on your phone camera, if your phone camera supports 4K video, the app is able to make 4K video (The resolution is able to set in the app).
2.The front-facing camera of smartphone can not support 4K video.
3. It requires to disable the “video face tracking”(up to 2160P) to record 4K video.

Take photos and videos

How to control iSteady Multi to take photos and videos?

1. Please make sure to connect the gimbal with APP "Hohem Gimbal" successfully via bluetooth.
2. Tap the power button(shutter) once to take photo, tap the power button twice to start/end record.

Face following

Does the iSteady Multi support the Face Following tracking feature?

This can be selected on our APP, make sure you are fully connected for this, above the shooter button (on the screen) there is a circle, when you press this, you will be able to enable the Face Following tracking feature. This feature can only be used with smartphone.

Motors get hot

Why the motors of iSteady Multi get hotafter working for hours?

1, It's normal of the gimbal, the motors work to balance the smartphone based on its weight. It is recommended to power off the gimbal if it already works for hours.
2, Make sure the smartphone is well balanced on the gimbal before powering on the gimbal, the motors will be get hot if the smartphone or camera is not well balanced.

Replace battery

Does iSteady Multi supports users to replace batteryby themselves?

The battery of iSteady Multi is not able to remove.

Inception

How to use Inception Mode?

1. Power on the gimbal after mounting and balancing the smartphone.
2. Tap the mode button 4 times.
3. Adjust the orientation of the smartphone and control the joystick left and right.

Reset gimbal

How to reset the gimbal?

Please open the APP, click "Settings -- Parameter Presets -- Normal -- Confirm --- Save"  then restart the gimbal.
(If your phone is Andriod, please open the APP, click "Settings -RESTORE-Save".)

Control features

Why the gimbal cannot control the camera totake pictures and record videos via the SONY Multi Control Cable?

SONY DSC-RX100/N50 are not supported with iSteady Multi for camera control features.

Trigger button

What is the function of trigger button?

1. Press on the trigger, the motor will be able to fast follow along with your movement, which enable to shoot the target with quick movement, it is sport mode.
2. Double tap the trigger, the motors are able to recenter to its initial position.